Storytime Privacy Policy
Last Updated: October 4th, 2024
This Privacy Policy explains how Storytime ("we", "us", or "our") collects, uses, and shares information about you when you use the Storytime website or the Storytime app ("App") or any related services. By using the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Company Information
Storytime is operated by ALEGRIA VENTURES SERVIÇOS ADMINISTRATIVOS LTDA, a company organized under the laws of Brazil, with its registered office at R. CONS SARAIVA 837, São Paulo, CEP: 02037-021. The company is represented by Luis Daniel Alegria and is registered under CNPJ No. 40.876.078/0001-99. You can contact us at contact@storytime.fm.
2. Information We Collect
2.1. Account Information
When you register for an account, participate in interactive features, fill out a form or survey, communicate with our customer support, or otherwise interact with us, we may collect:
- Personal Identifiers: Name, email address, and password.
- Usage Data: Information about how you use our website or the App, including stories you create, interactions with the App, sessions used, features accessed, and other usage information.
- Analytics Data: Country and city-level location data collected via Mixpanel.
- User-Generated Content: Stories and other content you create using the App.
2.2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and App. Cookies are small text files stored on your device that help us understand usage patterns, remember your preferences, and personalize content. We currently do not employ cookies that require user consent under applicable laws.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Service Delivery: To provide, maintain, and improve our website and App.
- Communication: To send transactional or relationship communications, such as receipts, account notifications, customer service responses, and administrative messages.
- Personalization: To tailor content according to your interests and personalize your experience.Analytics: To assess usage patterns and trends to refine and improve our services.
- Security: To identify, prevent, and rectify technical and security issues.
- Legal Compliance: To comply with legal obligations, enforce our Terms of Use, and process transactional records for tax filings and other compliance activities.
- Content Monitoring: To monitor user-generated content for compliance with our policies and to improve our services.
4. Legal Bases for Processing (For Users in the European Economic Area)
We process your personal data based on the following legal grounds:
- Consent: When you provide consent, for example, when you register an account.
- Contract Performance: To fulfill our contractual obligations to you, such as providing access to the App.
- Legitimate Interests: For our legitimate business interests, such as improving and personalizing our services, provided these are not overridden by your rights.
5. Data Retention
We retain your information for as long as necessary to provide the App and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your account, we will permanently delete your personal data.
6. Data Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Third-Party Service Providers
We use third-party service providers to enable certain features and improve the functionality of our services:
- OpenAI: For AI-driven story generation.
- ElevenLabs: For AI-generated text and images.
- Google: For various services, including cloud infrastructure.
- GraphAPI: For data processing.
- Mixpanel: For analytics and usage tracking.
- Branch.io: For deep links and URL tracking.
When you create a story using our App, we send the information you input to these services, which process the data and return AI-generated content. We do not share personally identifiable information, such as your name or email address, with these service providers when creating stories.
Please note that we do not control and are not responsible for the privacy practices of these third-party services. We recommend you review their respective privacy policies to understand how they collect, use, and share your data.
8. Children's Privacy
Our App is intended for use under parental supervision. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and become aware that your child has provided us with personal data without your consent, please contact us at support@storytime.fm. We will take steps to remove such information and comply with the Children's Online Privacy Protection Act (COPPA) and applicable laws.
9. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including the United States and Brazil, where our servers and third-party service providers are located. By using the App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
For users in the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your personal data when transferred outside the EEA, such as standard contractual clauses approved by the European Commission.
10. Your Rights and Choices
10.1. Access, Correction, and Deletion
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@storytime.fm from the email address associated with your account. We may ask you to verify your identity before fulfilling your request.
10.2. Opt-Out of Communications
As we currently do not send marketing communications, there is no need for an opt-out mechanism. If this changes in the future, we will provide clear instructions on how to opt out.
11. Information for California Residents
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request the deletion of your personal information.
- Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your CCPA rights.
To exercise your rights, please contact us at support@storytime.fm. We will verify your request by asking you to provide information that matches our records.
12. Information for European Union Users
If you are a user from the European Union, you have certain rights under the General Data Protection Regulation (GDPR):
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right not to be Subject to Automated Decision-Making
To exercise these rights, please contact us at support@storytime.fm. We may ask you to verify your identity for security purposes.
Data Protection Officer
While we do not have a designated Data Protection Officer, you can reach out to us with any concerns at support@storytime.fm. You also have the right to lodge a complaint with your local data protection authority.
13. User-Generated Content
Content created in Storytime belongs to Storytime. We reserve the right to monitor and review user-generated content to ensure compliance with our policies and to improve our services. If there's an opportunity to monetize the content, we will explore revenue-sharing possibilities with the content creators.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through an in-app notification. Your continued use of our website or the App after such changes become effective constitutes your acceptance of the new Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@storytime.fm
- Address: ALEGRIA VENTURES SERVIÇOS ADMINISTRATIVOS LTDA, R. CONS SARAIVA 837, São Paulo, CEP: 02037-021, Brazil
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By providing this Privacy Policy, we aim to be transparent about how we handle your personal information and to comply with applicable laws and regulations. We are committed to protecting your privacy and ensuring a safe experience while using Storytime.